Refund policy
Return & Cancellation Policy
Returns
At Monte's Resale, we stand behind the accuracy of our listings and strive to provide honest descriptions and detailed photographs of every item.
Because many of our products are pre-owned, vintage, collectible, or one-of-a-kind, please review all photos and descriptions carefully before purchasing.
Returns are accepted if:
- The item arrives significantly different from the listing description.
- The wrong item was shipped.
- The item was damaged during shipping.
To request a return, please contact us within 3 calendar days of receiving your order.
If a return is approved, the item must be returned in the same condition in which it was received, including all accessories, packaging, and documentation (when applicable).
Non-Returnable Items
Unless required by law, returns are generally not accepted for:
- Buyer changed their mind
- Ordered the wrong item
- Didn't read the description
- Didn't verify compatibility
- Normal wear that was clearly shown or described
- Items marked Final Sale
Vehicle Parts
Buyers are responsible for confirming compatibility before purchasing automotive parts.
Please verify part numbers, fitment, and application prior to placing your order.
If you have questions, contact us before purchasing—we're happy to help.
Collectibles
Many collectibles are sold based on condition, rarity, originality, and market demand.
Please review all photographs carefully, as they are considered part of the item description.
Order Cancellations
Orders may be canceled before they have been packaged or shipped.
Once an order has been shipped, it can no longer be canceled.
Refunds
Approved refunds will be issued to the original payment method after the returned item has been received and inspected.
Shipping charges are generally non-refundable unless the return is the result of our error.
Questions?
If you have any questions before purchasing, please contact us.
We're happy to answer questions and help you buy with confidence.